We know the world of optics can change in the blink of an eye.
With a track record in market firsts, pioneering research, and development of premium optical solutions, we innovate in our field so you can lead in yours.
Our relationship with our partner opticians is important to us. It’s a partnership built on trust and understanding for each other’s business needs, and we hope that by championing the independent® we can support you in growing your business and looking after the eye health of the nation.
We provide our partner opticians with the highest level of professional service
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Get in touch
How can we champion your independent practice
Working in true partnership
ZEISS offers solutions for independent opticians and many business services that go beyond the supply of instrumentation and lenses, including:
A dedicated Account Manager to work with partners to develop and grow business
An easy to access returns process and competitive warranties
Customisable product training sessions delivered at our ZEISS Experience Centre
An on-hand team of marketing experts to provide advertising, promotions, POS and digital marketing support that help drive footfall and sales for partner opticians
A friendly customer care team – available on the phone or through our online live chat
Access to the MyZEISS platform, allowing partners to track their orders, pay bills and check lens options based on a patient’s individual need
The partnership that ZEISS has with independent opticians is built on trust and understanding of each other’s business needs, a trust that means we will never sell direct to their patients. Because after all, we know that our success comes from our customers’ success. That’s all part of ZEISS’ pledge to champion the independent optician.
If we all work together, we all succeed together.
Danielle Bates
Carl Zeiss Vision Senior Marketing Manager
“Track your orders, pay your bills and check out lens options via the MyZEISS platform.”
Naaman Gill
Carl Zeiss Vision Customer Care
“Easily reach us at the end of the phone or through our MyZEISS platform.”
Aileen Rooney
Carl Zeiss Vision Customer Care
“An easy to access returns process and competitive warranties.”
Anton Yaravoy
Carl Zeiss Vision Account Manager
“A dedicated Account Manager to work together on developing and growing your business.”
Paul Hopkins
Carl Zeiss Vision Professional Services
“Product training sessions for continual professional development.”
Lindsay Filmer
Carl Zeiss Vision Marketing Director
“We continue to develop innovative and technologically advanced products to support the future of optics.”