Glasses prescription guide.

ZEISS Optical Inserts for Apple Vision Pro.

It's easy to order ZEISS Optical Inserts.

Things to keep in mind.

The following guide explains the prescription information you need to provide when ordering ZEISS Optical Inserts - Prescription for Apple Vision Pro. Please note that, according to UK regulations, certain conditions may apply in order to complete your purchase online. These points are for your reference only and are not legal advice: this is not an exhaustive list of checks and there may be times when we require further information to complete your order. If you have questions about your prescription, please ask your optician.

We need your glasses prescription to create your ZEISS Optical Inserts – Prescription (sometimes also called distance prescription). During your purchase, you will be asked to upload a prescription; please have it at hand when placing your order. It must be a full sight test prescription. Other documents such as prescriptions from non-UK opticians, a contact lens prescription or a glasses guarantee card do not qualify.
Your sight test prescription needs to include prescriber name and address.
Your prescription should contain an examination date, and some may contain an expiration date.
If it doesn't have an expiration date, your prescription will be valid up to two years from your examination date.

If it does have an expiration date, your prescription will be valid until this date.

If your prescription is older than 12 months, we recommend that you visit your optician for a new sight test to ensure it is as up to date as possible.
Your sight test prescription needs to include your full name, date birth and address.
We need a copy or scan of the whole document (not only the values) to be able to validate your prescription. Please ensure all required information is included in the document in a way that is clearly readable and without being blurred or obstructed (i.e., all text is sharp).

If you identify a missing value or information, please make sure to ask your optician before uploading.
In UK, due to local law you cannot order ZEISS Optical Inserts - Prescription online if:
1. You have registered sight impairment.
2. You are under the age of 16.

We're working with Apple to make optical inserts available for you.

Be prepared

Make sure all information is clear and valid before you upload.

Remember it should contain:

The date of examination or expiration date
Note: check if it’s still valid
Your personal information
Your vision correct details for glasses
If you have a value in Cylinder then you also need to have a value in Axis, and vice versa.
Prescriber information

Make sure your upload is done correctly:

Scan the whole document (we need more than only the values)
Make sure the image is not blurred (i.e., all text is sharp)
Make sure the image is not obstructed (e.g., covered with hand)
If your prescription has multiple pages, please ensure you upload all pages. Incomplete prescription documents will not be considered.

Please note, not all documents look the same. Information may be displayed differently.
If you identify a missing value or information, please make sure to ask your optician before uploading.

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