Glasses prescription guide.

ZEISS Optical Inserts for Apple Vision Pro.

It's easy to order ZEISS Optical Inserts.

Things to keep in mind.

The following guide explains the prescription information you need to provide when ordering ZEISS Optical Inserts - Prescription for Apple Vision Pro. Please note that, according to UK regulations, certain conditions may apply in order to complete your purchase online. These points are for your reference only and are not legal advice: this is not an exhaustive list of checks and there may be times when we require further information to complete your order. If you have questions about your prescription, please ask your optician.

We need your glasses prescription to create your ZEISS Optical Inserts – Prescription (sometimes also called distance prescription). During your purchase, you will be asked to upload a prescription; please have it at hand when placing your order. It must be a full sight test prescription. Other documents such as prescriptions from non-UK opticians, a contact lens prescription or a glasses guarantee card do not qualify.
Your sight test prescription needs to include prescriber name and address.
Your prescription should contain an examination date, and some may contain an expiration date.
If it doesn't have an expiration date, your prescription will be valid up to two years from your examination date.

If it does have an expiration date, your prescription will be valid until this date.

If your prescription is older than 12 months, we recommend that you visit your optician for a new sight test to ensure it is as up to date as possible.
Your sight test prescription needs to include your full name, date of birth and address.
We need a copy or scan of the whole document (not only the values) to be able to validate your prescription. Please ensure all required information is included in the document in a way that is clearly readable and without being blurred or obstructed (i.e., all text is sharp).

If you identify a missing value or information, please make sure to ask your optician before uploading.
In UK, due to local regulations you cannot order ZEISS Optical Inserts - Prescription online if:

you are registered as sight impaired or severely sight impaired, or
you are under the age of 16.

Please visit your nearest Optical Insert Professional to learn about available purchase options.

Be prepared

Make sure all information is clear and valid before you upload.

Remember it should contain:

1. Prescriber information
1.1 Name
1.2 Address (from UK)

2. Your personal information
2.1 Full name
2.2 Address

3. The date of examination or expiration date
All prescriptions need a date of examination; some include an expiry date. Please make sure your prescription is still valid.

If no expiry date is recorded then the prescription should be less than 2 years old.

4. Your vision correction details for glasses
If you have a value in Cylinder then you also need to have a value in Axis, and vice versa.

Make sure your upload is done correctly:

(!) Important: Make sure to upload all of your prescription’s pages. Incomplete prescription documents cannot be accepted.
Scan the whole document (we need more than only the values)
Make sure the image is not blurred (i.e., all text is sharp)
Make sure the image is not obstructed (e.g., covered with hand)

Please note, not all documents look the same. Information may be displayed differently.
If you identify a missing value or information, please make sure to ask your optician before uploading.

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